Privacy Policy

Last Updated: April 01, 2025

DeSOM Members Facilitation ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") designed for DeSOM members. By using the App, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the App.

1. Information We Collect

We collect the following types of information:

a. Personal Information

• Profile Information: When you manage your member profile, we collect details such as your name, email address, phone number, membership ID, and other information you provide.
• Communication Data: Information you share when communicating with DeSOM through the App, such as messages or feedback.

b. Non-Personal Information

• Usage Data: We collect anonymized data about how you use the App, such as pages visited, features used, and session duration.
• Device Information: Information about your device, including device type, operating system, and unique device identifiers.

c. Notifications and Events

We collect data related to notifications you receive (e.g., read status) and your interactions with event announcements (e.g., RSVPs or views).

2. How We Use Your Information

We use the collected information to:

• Provide and improve App functionality, including member profile management, notifications, event information, and communication with DeSOM.
• Personalize your experience, such as tailoring notifications and event updates to your preferences.
• Communicate with you, including responding to inquiries and sending membership-related updates.
• Analyze App usage to enhance performance and user experience.
• Comply with legal obligations and protect the security of the App.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information in the following cases:

• With DeSOM: To facilitate membership services, such as event coordination or membership management.
• Service Providers: With trusted third-party providers who assist with App operations (e.g., analytics), under strict confidentiality agreements.
• Legal Requirements: If required by law, regulation, or legal process, or to protect the rights, property, or safety of DeSOM, our users, or the public.

4. Data Storage and Security

We store your information on secure servers and use reasonable measures (e.g., encryption, access controls) to protect it. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your data is retained only for as long as necessary to provide the App’s services or as required by law. If you delete your account, we will remove your personal information, except where retention is required for legal or operational purposes.

5. Your Choices and Rights

You have the following rights regarding your information:

• Access and Update: You can view and update your profile information through the App.
• Opt-Out: You can opt out of non-essential notifications via the App’s settings.
• Delete: You may request deletion of your account by contacting us at [insert contact email]. We will process your request in accordance with applicable laws.
• Data Portability: You may request a copy of your personal data in a structured format.

To exercise these rights, contact us at IT Manager.

6. Third-Party Services

The App may integrate third-party services (e.g., analytics tools, push notification services). These services have their own privacy policies, and we encourage you to review them. We are not responsible for the practices of third-party services.

7. Children’s Privacy

The App is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn such information has been collected, we will delete it promptly.

8. International Data Transfers

If you use the App from outside [insert your country], your information may be transferred to and processed in [insert country]. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via the App or email. The updated policy will be effective as of the "Last Updated" date above.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: IT Manager
Address: 71 Tufail Road Lahore.

Thank you for being a valued member of DeSOM!